Moxtain - Cancellation Policy

Moxtain Cancellation Policies

Cancellation Process: For canceling your booking, please send us an e-mail at cancel@moxtain.com. Do not forget to mention your booking reference number in the same e-mail. Cancellation requests can not be taken over the phone.

If canceling your booking, you are entitled for a refund as per our policies mentioned below :

  • Cancel up to 30 days before trek start date and get full refund.
  • Cancel up to 15 days before trek start date and get 70% refund.
  • Cancel up to 7 days before trek start date and get 50% refund.
  • Cancel within 7 days of trek start date and the cost of the full reservation is non-refundable.
  • Refunds will be processed within 7-10 working days from the date of cancellation.
  • In case of refund, 2.5% (Payment processing charges) will be applicable.
  • Eligible refund amount will be calculated from the total trek fee offered, in case you have made partial payment only.